FAQ's

Your wood heating system should be thoroughly cleaned after the burning season is over.  Re-checking the system before you start burning in the fall, to make sure nothing has plugged chimney or vent pipes and that everything is working properly.  Depending on the amount and quality of the fuel you burn, you may have to re-clean the chimney or pellet venting again during the season.  It is always a good idea to notice how your system is performing and if anything is out of the ordinary, have it checked out.

You can only burn these in appliances that allow these types of logs.

You should only feel the heat from your wood burning appliance; if you are smelling wood burning there is a leak somewhere in the system and needs to be repairs.

You should inspect your wood burning system after you clean it and before you start it up for the season.